1. Home
  2. Privacy Policy
Data Protection

299 Bit's Privacy Policy

Your personal information is our top priority. Here you'll find a clear breakdown of what data we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026
Table of Contents

This Privacy Policy applies to the 299 Bit website and mobile app. By using the platform, you are considered to have agreed to this Policy.

1 Introduction

299 Bit is an international-standard online betting and gaming platform. We believe your privacy is a fundamental right. This Privacy Policy explains what data we collect, why we collect it, how we use it, and how we keep it secure.

We operate under the Curacao eGaming license and comply with international data protection regulations. Our privacy policy is reviewed regularly, and you will be notified before any major changes take effect.

This privacy policy is part of our Terms & Conditionsand both documents should be read together.

In brief: We only collect information that is necessary. Your data is never sold or shared with third parties without your consent.

2 What Data We Collect

299 Bit collects data from a variety of sources. Below is a detailed breakdown of the types of information we collect:

Data Type Example Purpose of Collection
Identity Information Full name, date of birth, national ID number KYC verification & age confirmation
Contact Information Email address, mobile number Account Communication & Security
Financial Information BKash/Nagad number, bank account Deposit and withdrawal processing
Technical Information IP address, device information, browser type Security Monitoring & Fraud Prevention
Usage Data Betting history, game logs, transaction records Service Improvement & Responsible Gaming
Location Data Country, city (IP-based) Legal Compliance & Geo-restrictions

We do not collect sensitive information — such as religion, political views, or health data — without your explicit consent.

3 How Your Information Is Used

299 Bit uses your information only for specific, legitimate purposes. We never use your data unnecessarily.

  • Account Management: To secure registration, login, and account safety.
  • Payment processing: To ensure deposits and withdrawals are processed quickly and accurately.
  • KYC Verification: To verify identity and age in compliance with legal requirements.
  • Customer Support: To resolve your questions and complaints promptly.
  • Fraud Prevention: To detect unusual activity and protect your account.
  • Service Improvement: To analyze usage patterns and deliver a better experience.
  • Legal Compliance: To meet regulatory requirements.
  • Promotional Communications: To keep you informed about bonuses and offers, with your consent.
Marketing Communications: We only send you promotional emails when you have given your consent. You can unsubscribe at any time.

4 Data Sharing & Third Parties

299 Bit never sells your personal information to third parties. However, there are limited circumstances where data may be shared:

  • Payment Processor: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, and our banking partners.
  • KYC Verifier: Documents may be shared with an internationally accredited identity verification service provider.
  • Law enforcement: We are legally required to share information with government authorities in response to court orders or lawful investigations.
  • Security Partner: Technical information may be shared with technology partners to prevent fraud and cyberattacks.
  • Business Transfer: In the event of a merger or acquisition, your data may be transferred. You will be notified in advance if this occurs.

We have data processing agreements in place with all third parties, ensuring they adhere to the same privacy standards we do.

5 Data Retention Period

We retain your data for as long as necessary. Even after account closure, certain information must be kept to meet legal obligations:

Data Type Retention Period
Account & Identity Information 5 years after account closure
Transaction & Financial Records 7 years after account closure
KYC Documents 5 years after account closure
Customer Support Contact 3 years after last contact
Technical logs & IP data 6 months to 1 year
Marketing consent records 3 years after consent withdrawal

Once the retention period expires, data is securely deleted or anonymized.

6 Cookie Policy

299 Bit uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Cookie Type Purpose Retention Period
Required Login session, security token, language preference Session / 30 days
Analytics Page visits, usage patterns (anonymous) 1 year
Marketing Measuring advertising effectiveness (with consent) 90 days

All cookies except essential ones can be disabled from your browser settings. However, some features may not function properly as a result.

7 Your Rights

You have full control over your personal data. To submit any of the following requests, support@299bit.wsContact us at:

Your Data Rights

Right to Access
You can request to view the information we hold about you. We typically respond within 30 days.
Right to Rectification
You may request corrections to any inaccurate or incomplete information. You can also update it yourself via Account Settings.
Right to Erasure
You may request deletion of your data, unless we are required to retain it by law.
Right to Restrict Processing
You can request that the processing of your data be restricted under certain circumstances.
Right to Data Portability
You can request an export of your data in a machine-readable format.
Right to Object
You can object to your data being used for marketing or profiling purposes.

How We Keep Your Data Secure

Every piece of your information is kept secure using industry-leading security technology.

SSL / TLS Encryption
All data transmitted between your browser and our servers is protected with 256-bit SSL encryption, preventing any interception in transit.
Two-factor authentication
Enable Two-Factor Authentication (2FA) on your account. No one can access your account without the OTP sent to your phone.
Encrypted Database
All data stored on our servers is encrypted. Passwords are never stored in plain text — only hashed versions are kept.
24/7 Security Monitoring
Our security team monitors systems around the clock. Any unusual activity is detected and blocked immediately.
Secure Data Centers
Our data is stored in ISO-certified data centers that meet international standards, with both physical and digital security in place.
Regular Security Audits
Third-party cybersecurity experts regularly audit our systems. Any vulnerabilities identified are patched immediately.

8 Security Measures

299 Bit follows industry best practices to protect your data. Our security framework operates across the following layers:

  • Network-level firewall and DDoS protection
  • Application-level input validation and exploit prevention
  • Data-level encryption and access control
  • Mandatory security training for all staff

In the event of a security breach, we will notify affected users within 72 hours.

9 Children's Privacy

299 Bit is strictly prohibited for anyone under the age of 18. We do not knowingly collect personal data from minors.

If we discover that a person under 18 has opened an account:

  • The account will be closed immediately
  • All collected data will be deleted
  • Any transactions made will be refunded

If you believe a minor is using our platform, please support@299bit.wsto let us know.

10 Policy Updates

We may update this privacy policy from time to time. We will notify you based on the nature of the change:

  • Minor changes: The "Last Updated" date at the top of the page will reflect the change.
  • Major Changes: A notification will be sent to your registered email and displayed at login.

Continued use of the platform after any changes constitutes your acceptance of the updated Policy.

11 Contact Us

For any questions about this Privacy Policy or requests regarding your personal data, please contact us:

  • Email: support@299bit.ws
  • Subject: Write "Privacy Request" and send
  • Response Time: Typically within 3–7 business days
Data Protection Officer: For sensitive privacy matters, you can contact our DPO directly. Please use the subject line "DPO Request" in your email.

Play Safe, Win with Confidence

Your data is completely secure with 299 Bit. Open an account today and enjoy the best betting experience in Bangladesh.

Register Now Log In

299 Bit is strictly prohibited for users under 18. Betting can be addictive — always play within your means. To learn more, Responsible Gaming View page.

বাংলা